A multichannel message inbox for WhatsApp, Instagram, Messenger, Telegram and Web Chat. The AI replies and your team takes over when needed.
From USD $9.99/mo with full access to the platform.
AI handles the repetitive work so you can focus on what matters — less stress, more time and more sales.
For businesses that want AI with human control.
Includes full access to the platform. AI replies are paid for separately with credits, based on what you use.
Credits are consumed according to your agent’s actual usage and do not expire.
Minimum estimates with the standard Nexlab model. Real usage varies with the size of your catalog and how much you use voice notes; most businesses get considerably more. The balance also covers voice note transcription and translation. WhatsApp template fees are charged by Meta separately and do not consume your balance.
The funnel shows how many conversations sit at each stage, who needs action and which labels are signalling buying intent.
Concrete capabilities available inside Nexlab Business.
WhatsApp, Instagram, Messenger, Telegram and Web Chat with search, filters, labels and pinned conversations.
Personality, rules, knowledge base, catalog, documents and history.
Automated or manual per conversation, notes, templates, stages and sales follow-up.
Availability, bookings, notifications and follow-up when the business needs it.
Catalog, orders, invoices and connected checkout once the flow is ready.
Conversations, ads, feedback, revenue, expenses and AI costs in one place.
It is not a black box: you can adjust instructions, knowledge, human escalation and behavior per channel.
No. It answers and organizes the repetitive work, but your team can pause automation, take over conversations, leave notes and continue the follow-up when needed.
We do not promise unlimited integrations. We assess the impact, the alternatives and whether it should go in as a product improvement.
We connect the main channels, load your business information, define reply rules, test conversations and then adjust based on real use.
Book a short demo and we'll look at whether Nexlab Business fits your volume, your channels and the way you sell.